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Shop at Michaels? There's a possible security breach
BEAUMONT- by Haley Bull
First Target, then Nieman Marcus, both stores under data security attacks. Now, a third national retailer may join that list. Michaels is investigating a possible breach.
"I really am upset that people think that it's funny to hack into businesses like that and mess with people's lives," Carole Stevens said.
She was shopping for school supplies at the arts and crafts store on Dowlen Rd. Sunday.
"I'm just gonna trust that they're gonna figure out how to fix this and that we'll be able to continue to shop here," she said.
Saturday, a spokesman for the store announced possible fraudulent activity on some customers' payment cards.
"That's something that Michaels needs to look into as far as getting rectified and see how they can beef up their security if this is the case," Kaitlin Taylor, another customer, said.
In a letter to customers, CEO Chuck Rubin said, "The privacy and security of our customers' information is of critical importance to us and we are focused on addressing this issue."
"Anyone that's shopped anywhere that they hear that there's been a breach probably needs to start looking at their account a little bit closer," Ed Lampman, executive vice president operations manager for Community Bank, said.
He said customers should check their transactions carefully.
"Reporting unauthorized payments on their accounts needs to be done promptly in order to be sure that they are protected," Lampman said.
It's protection customers may need for security breaches that seem to be happening more often.
"Before there was one big one maybe every two or three years. Now, it's becoming like a big one every two or three months," Lampman said.
The news about Michaels isn't stopping some customers, though. Carole Stevens said it won't deter her business.
"I mean we like the store, we like what's going on and we really like the products that they sell," Stevens said.
"I can't worry about stuff that's out of my control, so no I'm not gonna worry about that today," Taylor said.
Federal officials and security experts are investigating the potential security breach. The national retailer will offer identity protection and credit monitoring services for no cost if the investigation finds customers that were affected.